If you are unsure about a service, contact Technical Support and inquire.
Under "Check your account permissions" verify that Microsoft or other services that may be coming into contact with your Calendar or Contacts are removed. If you are only syncing to Google but are getting duplicates, do a Security Checkup.
Turn off Sync for Contacts, Calendars, and Reminders as needed. Open your iPhone's Settings, then Account and Passwords. iCloud - iCloud must be disabled if native sync to Apple Contacts or Calendar is enabled.Locate your Google account and turn off the sync for Contacts and/or Calendar. To do this, go to your phone's Settings, then Accounts (or Accounts & Sync). If the Contact Account or Calendar Account is set to a Google account, you must disable the contact account's sync to Google. Google - Open DejaOffice, then go to Settings, then Sync Settings.Tap the three bars in the upper left, then tap "What to Back Up." Disable the backup for contacts. Verizon Cloud - Only present if you are a Verizon customer.
#GOOGLE BACKUP AND SYNC DUPLICATES ANDROID#
If you are syncing to the native Contacts or Calendar apps on Android or iPhone and certain services are enabled as well, they can cause your data to duplicate. If you are ever unsure about a service, feel free to contact us and ask about it. Please note that this is not comprehensive. We also recommend disabling any other automatic sync your device may provide, such as synchronization with Google.īelow is a list of common interfering sync services.
#GOOGLE BACKUP AND SYNC DUPLICATES SOFTWARE#
Please ensure that you have disabled any other sync software you may have installed on your PC. More info about the appearance of duplicates in the Android contacts accountsĭuplicates can also occur when using more than one sync tool. You may have existing data in one account, and CompanionLink may sync your PC data to a different account on the device, causing it to appear as if there are duplicates. Many devices, like Android, allow for multiple database "accounts" in which contact and calendar data can be stored. Other times, it may appear that your data has duplicated when it actually has not. Duplicates can often occur when there is existing data on both the PC and the device before performing your first sync.
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